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JKoldewey Author

Level 1

4 points

Unauthorized purchase

Just got email showing something I’d supposedly purchased, but I didn’t. How do I address this?

Posted on Nov 10, 2019 7:23 AM

Similar questions

1 reply

FoxFifth

Level 10

480,233 points

Nov 10, 2019 8:56 AM in response to JKoldewey

If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support

If it is a real purchase, see: If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support

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Unauthorized purchase