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Cracked screen

Do I have to pay for a screen replacement for a cracked screen if my phone is still under warranty?

iPhone XR, iOS 13

Posted on Nov 10, 2019 10:22 AM

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Question marked as Best reply

Posted on Nov 10, 2019 11:44 AM

If it is not a manufacturer's defect, accidental events are not covered by warranty, unless you have subscribed to an AppleCare+ protection plan.

This is the price list valid in US Apple Stores (tax excluded, work included):--> iPhone Screen Repair & Replacement - Official Apple Support

Check the above prices in your country, if you're out of USA.

Regards

Giulio

2 replies
Question marked as Best reply

Nov 10, 2019 11:44 AM in response to Danielleclay

If it is not a manufacturer's defect, accidental events are not covered by warranty, unless you have subscribed to an AppleCare+ protection plan.

This is the price list valid in US Apple Stores (tax excluded, work included):--> iPhone Screen Repair & Replacement - Official Apple Support

Check the above prices in your country, if you're out of USA.

Regards

Giulio

Cracked screen

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