Invalid unable to continue with purchase

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Dayshawnn Author

Level 1

8 points

Invalid unable to continue with purchase

i Submitted my itunes card redeemed a code , it wont let me buy anything on a gaming app with the credits .

iPhone SE, iOS 11

Posted on Nov 10, 2019 3:25 PM

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Answer 1

Best reply

MoonJ.

Community Specialist

Nov 14, 2019 8:40 AM in response to Dayshawnn

Hello Dayshawnn.

Welcome to Apple Support Communities.

If I'm understanding correctly, you are unable to make an in-app purchase using your redeemed iTunes Store gift card. I will be glad to assist.

What happens when you attempt to make the purchase? Is there an error message?

Cheers.

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Answer 2

rose_10

Community Specialist

Nov 14, 2019 10:22 AM in response to Dayshawnn

Hi Dayshawnn.

Thanks for following up, and providing some more details.

The next best step we'd recommend is contacting iTunes Support. Here's how:

iTunes Support

Take care.

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Answer 3

Dayshawnn Author

Level 1

8 points

Nov 14, 2019 9:23 AM in response to MoonJ.

Hello , Its just saying My purchase could not be completed , for assistance contact itunes support , Cant connect to itunes store , its a little unusual .

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Invalid unable to continue with purchase

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