My iPhone X camera isn't working.

Hi, My iphone x camera isn't working. It's show black screen, it will turn on only when the 2x is pressed and even then it won't focus. Video doesn't activate either.


I've reset the phone back to factory settings and still have the same problems. Flash light doesn't work when using it on it's own.


Please help !


Rob


[Re-Titled by Moderator]

iPhone X, iOS 13

Posted on Nov 10, 2019 4:08 PM

Reply
2 replies

Nov 14, 2019 8:48 AM in response to rex9726

Hello rex9726,


Thank you for using Apple Support Communities! I understand from the information you provided that the camera on your iPhone is not working; I'd like to help.


The following support article provides some troubleshooting steps to try for this behavior:


If the camera on your iPhone, iPad, or iPod touch isn't working


If you try the steps in this article and still have issues with your camera, contact Apple Support:


Contact Apple Support


Best Regards.






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My iPhone X camera isn't working.

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