You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

2 factor authentication security questions

I can’t answer my security questions and it won’t let me reset them. What do I do now? How do I move past this?

Posted on Nov 10, 2019 7:21 PM

Top-ranking reply

Level 10

684,573 points

Posted on Nov 10, 2019 7:52 PM

2 Factor Authentication doesn't have security questions.

What happens when you try to reset them? Do you get an Insufficient information error message?

contact Apple ID Support.

Apple Support by e-mail or chat Work through the screens to get a chat option.

Or fill out and submit this form. The form is for iTunes, but it will get passed to the ID Support section.

View in context

Similar questions