2 factor authentication security questions
I can’t answer my security questions and it won’t let me reset them. What do I do now? How do I move past this?
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2 Factor Authentication doesn't have security questions.
What happens when you try to reset them? Do you get an Insufficient information error message?
contact Apple ID Support.
Apple Support by e-mail or chat Work through the screens to get a chat option.
Or fill out and submit this form. The form is for iTunes, but it will get passed to the ID Support section.