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i forgot my apple ID & password, and also my mobile is change already because i'm here now in the Philippines my home country, please kindly help me to activate again my iphone s5+?

how can re-activate my iphone 5s+, i forgot my apple id and password for this mobile

Posted on Nov 10, 2019 9:14 PM

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Posted on Nov 11, 2019 7:14 AM

If necessary, if you are the original owner, take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store.


or contact Apple ID Support. They will need to see the original purchase receipt/paperwork also.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat         


Apple Support using Twitter


Or fill out and submit this form.

4 replies
Question marked as Best reply

Nov 11, 2019 7:14 AM in response to arnel32

If necessary, if you are the original owner, take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store.


or contact Apple ID Support. They will need to see the original purchase receipt/paperwork also.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat         


Apple Support using Twitter


Or fill out and submit this form.

i forgot my apple ID & password, and also my mobile is change already because i'm here now in the Philippines my home country, please kindly help me to activate again my iphone s5+?

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