Can not use number keys

Hi guys. i cant sign in to my macbook air becuase the number keys dont work. intsead wen i press 4 for example, i get $. So i am stuck. please assist

MacBook Air 13", macOS 10.14

Posted on Nov 11, 2019 1:20 AM

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2 replies

Nov 14, 2019 10:01 PM in response to tomlom184

Is it a recent MacBook Air with the Butterfly Keyboard. As i_rina was saying it might be stuck shift key. The butterfly keyboards are known to be like that with being faulty. However, if it is still in warranty, try getting it in for repair. If not you can try and take the key off yourself and clean it with some compressed air or maybe a vacuum.


Mac Contact Support: https://getsupport.apple.com/?caller=cups&PFC=PFC1002

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Can not use number keys

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