Cancel Joox VIP

Hey naphasin18,

I see you have concerns with an unknown charge. I'll be happy to help out.

As a first step, make sure the text message was not a phishing attempt. Use this as a guide to determine if the email is legitimate. Check out the steps under "If you receive a phishing email or text message" here: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

If you’re seeing this charge on your billing statement, use these steps here to check them on your Apple ID and report the charges to Apple if necessary: If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support

You can also reach out to iTunes for further investigation on this billing issue: Contact iTunes Support

Have a great day.