"Other" Category "About this Mac" Storage is taking up over 100 GB and cannot be deleted

EtreCheck version: 6.1.4 (6B028) Report generated: 2019-11-11 14:51:23 Download EtreCheck from https://etrecheck.com Runtime: 2:24 Performance: Excellent Problem: Other problem Description: Other Storage on the boot volume is taking up too much disk space. Its over 100 gigabytes of unknown data. Major Issues: Anything that appears on this list needs immediate attention. Security updates disabled - Security updates are disabled. This computer is at risk of malware infection. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Time Machine auto backup disabled - Time Machine auto backups are disabled. Heavy RAM usage - Apps are using a large amount of RAM. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 “Catalina”. Hardware Information: iMac (Retina 4K, 21.5-inch, 2017) iMac Model: iMac18,2 1 3.4 GHz Quad-Core Intel Core i5 (i5-7500) CPU: 4-core 16 RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 8 GB DDR4 SO-DIMM 2400  BANK 1/DIMM0 - 8 GB DDR4 SO-DIMM 2400  Video Information: Radeon Pro 560 - VRAM: 4 GB iMac 4096 x 2304 Drives: disk0 - APPLE SSD SM0256L 251.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 250.69 GB disk1 [APFS Virtual drive] 250.69 GB (Shared by 5 volumes) disk1s1 - A************** Data (APFS) [APFS Virtual drive] (Shared - 216.34 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 81 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 529 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk1s5 - A************D (APFS) (Shared - 11.00 GB used) disk2 - Samsung SSD 850 EVO 500G 500.11 GB (Solid State - TRIM: No) External USB 10 Gbit/s+ USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 [APFS Container] 499.90 GB disk3 [APFS Virtual drive] 499.90 GB (Shared by 1 volumes) disk3s1 - H*******D (APFS) (Shared - 156.27 GB used) disk4 - Generic Flash Disk 8.05 GB External USB 480 Mbit/s USB disk4s1 - R*****R (MS-DOS FAT32) 8.05 GB (42 MB used) disk5 - Generic Flash Disk 4.01 GB External USB 480 Mbit/s USB disk5s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk5s2 [APFS Container] 3.80 GB disk6 [APFS Virtual drive] 3.80 GB (Shared by 1 volumes) disk6s1 - R*****2 (APFS) (Shared - 1 MB used) Mounted Volumes: disk1s1 - A************** Data [APFS Virtual drive] 250.69 GB (Shared - 216.34 GB used - 20.45 GB free) APFS Mount point: /System/Volumes/Data disk1s4 - VM [APFS VM] 250.69 GB (Shared - 2.15 GB used - 20.45 GB free) APFS Mount point: /private/var/vm disk1s5 - A************D 250.69 GB (Shared - 11.00 GB used - 20.45 GB free) APFS Mount point: / Read-only: Yes disk3s1 - H*******D 499.90 GB (Shared - 156.27 GB used - 343.47 GB free) APFS Mount point: /Volumes/H*******D Owners enabled: No disk4s1 - R*****R 8.05 GB (42 MB used - 8.00 GB free) MS-DOS FAT32 Mount point: /Volumes/R*****R disk6s1 - R*****2 3.80 GB (Shared - 1 MB used - 3.78 GB free) APFS Mount point: /Volumes/R*****2 Owners enabled: No Network: Interface en0: Ethernet Interface en6: USB3.0 5K Graphic Docking Interface en5: iPhone Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en7: iPhone 2 Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 144.29 GB available System Software: macOS Catalina 10.15.1 (19B88) Time since boot: About an hour Notifications: /Applications/EtreCheckPro.app one notification (Deleted) one notification (one scheduled) /Applications/DaisyDisk.app 4 notifications Security: System Status Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Security Updates: Disabled Antivirus software: Avast Unsigned Files: Launchd: /Library/LaunchDaemons/com.avast.update.plist Executable: /Applications/Avast.app/Contents/Backend/scripts/update/update.sh Details: Exact match found in the whitelist - probably OK Launchd: /Library/Application Support/AvastHUB/com.avast.hub.app/Contents/scripts/com.avast.hub.schedule.plist Executable: /Library/Application Support/AvastHUB/com.avast.hub.app/Contents/scripts/schedule.sh --ttl 14400 Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.avast.hub.schedule.plist Executable: /Library/Application Support/AvastHUB/com.avast.hub.app/Contents/scripts/schedule.sh --ttl 14400 Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.amazon.music.plist Executable: /Applications/Amazon Music.app/Contents/MacOS/Amazon Music Helper Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.avast.userinit.plist Executable: /Applications/Avast.app/Contents/Backend/hub/userinit.sh Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.PlantronicsUpdateService.plist Executable: /usr/local/libexec/SpokesUpdateService Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.avast.init.plist Executable: /Applications/Avast.app/Contents/Backend/hub/init.sh Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/org.virtualbox.startup.plist Executable: /Library/Application Support/VirtualBox/LaunchDaemons/VirtualBoxStartup.sh restart Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.citrix.ctxusbd.plist Executable: /Library/Application Support/Citrix Receiver/ctxusbd Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.citrix.ReceiverHelper.plist Executable: /usr/local/libexec/ReceiverHelper.app/Contents/MacOS/ReceiverHelper Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.avast.uninstall.plist Executable: /Library/Application Support/Avast/autouninstall/autouninstall.sh Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.citrix.AuthManager_Mac.plist Executable: /usr/local/libexec/AuthManager_Mac.app/Contents/MacOS/AuthManager_Mac Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.citrix.ServiceRecords.plist Executable: /usr/local/libexec/ServiceRecords.app/Contents/MacOS/ServiceRecords Details: Exact match found in the whitelist - probably OK 32-bit Applications: 10 32-bit apps Kernel Extensions: /Library/Application Support/Citrix Receiver [Not Loaded] CitrixGUSB.kext (12.9.0 - SDK 10.9) /Library/Application Support/VirtualBox [Not Loaded] VBoxDrv.kext (5.2.10) [Not Loaded] VBoxNetAdp.kext (5.2.10) [Not Loaded] VBoxNetFlt.kext (5.2.10) [Not Loaded] VBoxUSB.kext (5.2.10) /Library/Extensions [Loaded] DisplayLinkDriver.kext (5.1 (40) - SDK 10.14) [Loaded] SATSMARTDriver.kext (0.8.1 - SDK 10.6) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 164 Apple tasks [Running] 130 Apple tasks System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 180 Apple tasks [Running] 122 Apple tasks Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2019-08-09) [Not Loaded] com.avast.hub.plist (AVAST Software a.s. - installed 2019-09-18) [Loaded] com.avast.userinit.plist (? 4b9d47d7 - installed 2019-10-04) [Loaded] com.citrix.AuthManager_Mac.plist (? b095ca60 - installed 2018-03-16) [Running] com.citrix.ReceiverHelper.plist (? 369731a0 - installed 2018-03-16) [Running] com.citrix.ServiceRecords.plist (? 8e6543d - installed 2018-03-16) [Not Loaded] com.displaylink.useragent-prelogin.plist (DisplayLink Corp - installed 2019-04-12) [Running] com.displaylink.useragent.plist (DisplayLink Corp - installed 2019-04-12) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2019-09-12) Launch Daemons: [Running] com.PlantronicsUpdateService.plist (? 7a26c68 - installed 2019-09-17) [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2019-08-09) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2019-08-09) [Other] com.adobe.fpsaud.plist (? 2afb3af7 - installed 2018-02-01) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-07-25) [Not Loaded] com.avast.hub.schedule.plist (? a59f71fd - installed 2019-09-18) [Not Loaded] com.avast.hub.xpc.plist (AVAST Software a.s. - installed 2019-09-18) [Loaded] com.avast.init.plist (? fe750b9b - installed 2019-10-04) [Loaded] com.avast.uninstall.plist (? 1d68eef4 - installed 2019-10-04) [Loaded] com.avast.update.plist (? f4a2548f - installed 2019-10-04) [Loaded] com.citrix.ctxusbd.plist (? 44dc9c9f - installed 2018-03-16) [Running] com.displaylink.displaylinkmanager.plist (DisplayLink Corp - installed 2019-04-12) [Loaded] com.github.IngmarStein.Monolingual.Helper.plist (Ingmar Stein - installed 2018-06-11) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2019-09-12) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-10-10) [Not Loaded] org.virtualbox.startup.plist (? 700b9385 - installed 2018-04-18) User Launch Agents: [Running] com.amazon.music.plist (? 0 - installed 2019-10-04) [Not Loaded] com.amazon.music.startup.plist (? 0 - installed 2019-10-04) [Other] com.epicgames.launcher.plist (? 0 - installed 2019-02-14) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-11-07) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-11-07) [Loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2019-10-14) [Not Loaded] org.virtualbox.vboxwebsrv.plist (? 0 - installed 2018-04-18) User Login Items: Magnet.app (App Store - installed 2019-10-25) (Application - /Applications/Magnet.app) SystemMonitorMenu (App Store - installed 2019-10-17) (Modern Login Item - /Applications/SystemMonitor.app/Contents/Library/LoginItems/SystemMonitorMenu.app) Calendar.app (Apple - installed 2019-11-03) (Application - /System/Applications/Calendar.app) Internet Plug-ins: Silverlight: 5.1.50901.0 (? - installed 2018-06-11) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2019-10-26) AdobePDFViewer: 19.021.20049 (Adobe Systems, Inc. - installed 2019-10-26) CitrixICAClientPlugIn: 12.9.0 (? - installed 2018-06-11) npDDRia: 0.0.14.3 (? - installed 2018-06-11) Safari Extensions: Ghostery Lite Content Blocker - App Store (installed 2019-04-26) Ghostery Lite UI - App Store (installed 2019-04-26) Honey.safariextz - Honey Science Corporation - https://www.joinhoney.com (installed 2019-02-01) Ka-Block!.safariextz - David Graham & Josh Peek - http://kablock.com (installed 2018-02-06) TrafficLight.safariextz - Bitdefender SRL - http://trafficlight.bitdefender.com/ (installed 2018-06-16) Wikibuy from Capital One - App Store (installed 2019-10-26) Time Machine: Auto backup: No Volumes being backed up: A************D: Disk size: 250.69 GB - Disk used: 230.23 GB Destinations: D**********U [Local] (Last used) Total size: 499.87 GB Total number of backups: 11 Oldest backup: 2019-08-18 08:27:08 Last backup: 2019-11-10 16:02:13 Performance: System Load: 2.17 (1 min ago) 2.51 (5 min ago) 2.61 (15 min ago) Nominal I/O speed: 5.00 MB/s File system: 18.02 seconds Write speed: 491 MB/s Read speed: 2695 MB/s CPU Usage Snapshot: Type Overall System 6 % User 17 % Idle 77 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) com.apple.SpeechRecognitionCore.speechrecognitiond 31.56 % (Apple) WindowServer 15.04 % (Apple) com.apple.WebKit.WebContent (45) 7.08 % (Apple) EtreCheckPro 6.00 % (Etresoft, Inc.) System Information 4.62 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (45) 3.31 GB (Apple) EtreCheckPro 697 MB (Etresoft, Inc.) Cleaner-App 468 MB (App Store) Finder 322 MB (Apple) com.apple.SpeechRecognitionCore.speechrecognitiond 304 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) com.avast.proxy 36 MB / 64 KB (AVAST Software a.s.) mDNSResponder 999 KB / 182 KB (Apple) apsd 194 KB / 114 KB (Apple) usbmuxd 136 KB / 99 KB (Apple) com.apple.WebKit.Networking 46 KB / 46 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) com.apple.SpeechRecognitionCore.speechrecognitiond 10 (Apple) Mail 8 (Apple) WindowServer 7 (Apple) com.apple.WebKit.WebContent (45) 5 (Apple) Safari 3 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 251 MB Used RAM: 12.47 GB Cached files: 3.28 GB Available RAM: 3.53 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2019-10-16 Microsoft Excel for Mac (16.16.19101400) 2019-10-16 Microsoft Word for Mac (16.16.19101400) 2019-10-16 Microsoft OneNote for Mac (16.16.19101400) 2019-10-16 Adobe Acrobat Reader DC (19.021.20047) (19.021.20047) 2019-10-17 System Monitor (2.6) 2019-10-19 Adobe Acrobat Reader DC (19.021.20048) (19.021.20048) 2019-10-25 Magnet (2.4.5) 2019-10-26 Adobe Acrobat Reader DC (19.021.20049) (19.021.20049) 2019-10-26 Wikibuy from Capital One (1.0.2) 2019-10-28 Cleaner-App (8.0.1) 2019-11-03 Polarr Photo Editor (5.10.3) 2019-11-08 Speedtest (1.7) 2019-11-08 Mimeo Photos (3.8.4) 2019-11-11 DisplayLinkDriver (5.1.40) Clean up: /Library/LaunchDaemons/com.adobe.fpsaud.plist /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud Executable not found ~/Library/LaunchAgents/com.epicgames.launcher.plist '/Applications/Games/Epic Games Launcher.app' Executable not found ~/Library/LaunchAgents/org.virtualbox.vboxwebsrv.plist /Applications/VirtualBox.app/Contents/MacOS/vboxwebsrv Executable not found Diagnostics Information (past 7 days): 2019-11-11 14:32:19 Cleaner-App.app High CPU Use Executable: /Applications/User Utilities/Cleaner-App.app 2019-11-11 13:42:55 DisplayLinkManager Crash Executable: /Library/PrivilegedHelperTools/*/DisplayLinkManager Details: abort() called DisplayLinkManager(200,0x7000048b3000) malloc: *** error for object 0x 7fb347425fd0: pointer being freed was not allocated 2019-11-11 12:15:45 GhosteryLite.app High CPU Use Executable: /Applications/GhosteryLite.app 2019-11-10 20:24:04 signpost_reporter High CPU Use Executable: /usr/libexec/signpost_reporter 2019-11-10 18:56:40 Disk Map (Trial).app High CPU Use Executable: /private/var/folders/jw/v4431dld6tvfkwz_vvn3g98c0000gn/T/AppTranslocation/47394BB2-743C-47DD-87C0-4C598B397018/d/Disk Map (Trial).app 2019-11-10 14:36:04 backupd High CPU Use Executable: /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd End of report