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iPhone is stuck on black screen with spinning wheel

my iPhone is stuck on black screen with spinning wheel and force reset won't work



iPhone 8

Posted on Nov 11, 2019 2:12 PM

Reply
1 reply

Nov 14, 2019 4:42 PM in response to logo23

Hey there, logo23,


Thanks for posting in the Apple Support Communities about your iPhone. I understand that it is stuck on a spinning wheel, and you are unable to force restart it. I'm happy to help!


Based on what you've described as going on, I would recommend using a computer to restore your iPhone as new. You can get instructions on doing that by manually placing the iPhone into recovery mode here: If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support.


If you still need help after that, please get in touch with Apple Support directly: Contact Apple Support.


Best!

iPhone is stuck on black screen with spinning wheel

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