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User profile for user: doomychel
doomychel Author
User level: Level 1
4 points

iphone disabled

I have updated my macOS High Sierra to connect my iphone 8 to my laptop/itunes because my phone is disabled and it has not refreshed. I've chatted with Apple support and have not resolved anything. What eles needs to be done?

iPhone 8, iOS 12

Posted on Nov 11, 2019 2:29 PM

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User profile for user: MrBill3
MrBill3
User level: Level 10
103,726 points

Posted on Nov 11, 2019 3:37 PM

Hello,


See this:


If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled


If iTunes doesn‘t recognize your iPhone, iPad, or iPod


Good luck.

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iphone disabled

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