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Cannot updates app store because old apple id

Hello,


I cannot update the app store because of old apple id. If i uninstall the app store, how can i download new app store later.


for old apple id, already used the correct password but still failed.


thanks

iPhone 7 Plus, iOS 13

Posted on Nov 11, 2019 4:20 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 11, 2019 7:57 PM

Check the App Store and iTunes Store to see if there are any updates for apps/purchases. A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review

3 replies
Question marked as Top-ranking reply

Nov 11, 2019 7:57 PM in response to qazzaq05

Check the App Store and iTunes Store to see if there are any updates for apps/purchases. A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review

Cannot updates app store because old apple id

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