Unable to remove payment method

I have terminated my credit card which was added as a payment option. However, before terminating the credit card I didn’t remove it from my apple account & now I get dis subscription error message as shown below. Therefore, please advise me how to remove the payment method considering above situation & how to add a another payment method...thanks...

Posted on Nov 11, 2019 9:01 PM

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1 reply

Nov 12, 2019 12:42 AM in response to iheshan

Try adding the new card and removing the old one via https://appleid.apple.com/account/manage


If that also doesn't work contact iTunes Support and see if they can help you do it :  http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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Unable to remove payment method

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