Can’t make calls
Hello please I just bought a new iPhone XS Max from a store , but I can’t make calls nor do anything call related , always displaying “call failed” seconds after I dial any line , what’s the problem
iPhone XS Max, iOS 13
Call Failed or Dropped Calls
In telecommunications, the dropped-call / Call-Failed rate (DCR) is the fraction of the telephone calls which, due to technical reasons, were cut off before the speaking parties had finished their conversational tone and before one of them had hung up (dropped calls or Call Failed). This fraction is usually measured as a percentage of all calls.
5 Reasons Your Phone Keeps Dropping Calls or encounter Call Failed and iOS update is not one of them,
- Your Signal Is Weak.
- It's Raining (Cats & Dog)
- The Cell Tower Is Overloaded / Heavy Traffic (Telecommunication)
- You've Misunderstood Your Signal Strength
- You are moving and the signal weakens while changing from one tower to another (Carrier's Handshake Issue)
Options Are...
- Turn on Airplane mode, wait for 10-15 secs and turn off airplane mode.
- Restart your iPhone (Restart your iPhone, iPad, or iPod touch - Apple Support)
- Force Restart your iPhone )Force restart iPhone - Apple Support)
- Check you Battery health
- Take the SIM out and Put it back again
- Change you SIM, if it is damaged
- Time to contact your Carrier / Change if required
Usually cheap phones demonstrate these behaviour because often they employ low-quality antennas that are vastly inferior to more expensive components, and at times battery quality impacts signal strength, too. And if you still encounter problems, calling your carrier's tech support line may offer clues as to reasons for your call failure or dropped calls.