Slow Home Wi-Fi

Does anyone have any special way to fixing slow Wi-Fi speed on their iPhone?


Recently, my IPhone's internet speed has dropped drastically low when I'm using my home Wi-Fi. I'm talking dial-up speed slow where Internet speed tests would show data rates of 0.07 - 0.2 Mbps. My laptop's internet speed works fine and my phone's speed is great anywhere else like at work or at a Starbucks.


I tried the following techniques to fix the slowness:

-turned off and on my phone

-restarted my router and modem

-disabled Wi-Fi networking in Settings menu

-soft restarted my phone

-reset my network settings in Settings menu

-ignored and manually rejoined the network

-tried Google's DNS of 8.8.8.8

-factory reset my phone


Unfortunately my router can only be configured to stay on 2.4GHz so I can't set it 5GHz. This might be the cause right here but I just want to see if there are any alternative solutions because my phone was just working fine when all of a sudden the speed just nosedived.


Any suggestions or tips will help. Thanks!

iPhone 7 Plus, iOS 13

Posted on Nov 11, 2019 10:14 PM

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Nov 15, 2019 7:33 AM in response to Ngo_Calvin

Hey there Ngo_Calvin,


Thanks for reaching out to Apple Support Communities. I understand Wi-Fi is slower than expected on your iPhone. I’ll be happy to help.


Does this happen with multiple Wi-Fi networks? If not, make sure you use the following settings on your router:


Recommended settings for Wi-Fi routers and access points


If it’s happening with multiple Wi-Fi routers or that doesn’t help, go through the steps in this link:


If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network


Let me know if this helps.

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Slow Home Wi-Fi

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