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Power/charging Problem

Why does my IPad Air 2 keep turning off and why won’t it charge? It won’t even stay on for more than 30 seconds.

iPad Air 2, iOS 12

Posted on Nov 12, 2019 1:11 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 12, 2019 1:46 AM

Try substituting the USB cable and the power brick, one after the other. Failure of a cable is the most likely culprit. If necessary, visit an Apple Store or a friend to have your iPad checked out with their known-good peripherals. Good luck.

3 replies

Nov 12, 2019 6:57 AM in response to Helen_minix514

Bring your iPad Air 2, charge cable and charging/power block into your nearest, “local” Apple Store for diagnosis, evaluation and potential options.

If your iPad Air 2 is in good shape, cosmetically, if a possible diagnosed battery failure, an exact replacement iPad, in lieu of an actual battery repair/replacement, will cost approx. $100 U.S.D., plus tax.

Battery replacement is cheaper than purchasing a new iPad.


Best of Luck to You!

Power/charging Problem

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