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How do I update credit card number

How do I change credit card number on iCloud account

iPhone XS, iOS 13

Posted on Nov 12, 2019 7:55 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 12, 2019 8:01 AM

Hello Msmfg,


Here are links for support documents with useful information:


Change or remove your payment information from your iTunes Store account (Apple ID) - https://support.apple.com/HT201266


Payment methods you can use in the iTunes Store, App Store, and iBooks Store - https://support.apple.com/HT202631


If your payment method is declined in the App Store or iTunes Store [or you have a billing issue with a previous purchase in the iTunes Store] - https://support.apple.com/HT203005


If you can't remove your last payment method or use no payment method with your Apple ID - click on this link to "Learn why you can't use your Apple ID without a payment method in the App Store, iTunes Store, and more." --> https://support.apple.com/HT203905


#1 in the last link is a frequent cause, where somebody has a subscription which means you cannot change the payment method. You must wait for the subscriptions to expire, or contact Apple and see if they can resolve the issue.


This is the most direct method to contact Apple for media/app/iCloud store support:

iTunes [Store] Support - Use this form for assistance with account and billing, code redemption, or purchase questions -->

https://www.apple.com/emea/support/itunes/contact.html


Use this method to get telephone support:

Contact Apple for support and service - "See a list of Apple phone numbers around the world."

https://support.apple.com/HT201232


1 reply
Question marked as Top-ranking reply

Nov 12, 2019 8:01 AM in response to Msmfg

Hello Msmfg,


Here are links for support documents with useful information:


Change or remove your payment information from your iTunes Store account (Apple ID) - https://support.apple.com/HT201266


Payment methods you can use in the iTunes Store, App Store, and iBooks Store - https://support.apple.com/HT202631


If your payment method is declined in the App Store or iTunes Store [or you have a billing issue with a previous purchase in the iTunes Store] - https://support.apple.com/HT203005


If you can't remove your last payment method or use no payment method with your Apple ID - click on this link to "Learn why you can't use your Apple ID without a payment method in the App Store, iTunes Store, and more." --> https://support.apple.com/HT203905


#1 in the last link is a frequent cause, where somebody has a subscription which means you cannot change the payment method. You must wait for the subscriptions to expire, or contact Apple and see if they can resolve the issue.


This is the most direct method to contact Apple for media/app/iCloud store support:

iTunes [Store] Support - Use this form for assistance with account and billing, code redemption, or purchase questions -->

https://www.apple.com/emea/support/itunes/contact.html


Use this method to get telephone support:

Contact Apple for support and service - "See a list of Apple phone numbers around the world."

https://support.apple.com/HT201232


How do I update credit card number

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