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“Payment not completed” in AppStore

Whenever I try to download any app, it says “payment not completed”. I have updated my payment information, restarted the phone, and even deleted some apps to free up storage in case that was the problem. I can’t seem to find anything helpful on this as my cards are not being declined (these apps are free to download). Has anyone else had this problem? How do I fix it?

iPhone 6s, iOS 13

Posted on Nov 12, 2019 9:16 AM

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Question marked as Best reply

Posted on Nov 12, 2019 9:19 AM

Contact iTunes Store Support and explain your problem, filling out and sending them this form:--> iTunes Store – Contact Us – Apple Support

Regards

Giulio

1 reply

“Payment not completed” in AppStore

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