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Return money from the app

Good day. My question is how to return money from the app if the buy was a mistake from my daughter, but support can’t help me and I follow the instructions on my phone “how to report about this problem” but it doesn’t work, it write me that this app can’t return my money, but I have two children and this money are important to me

iPhone X

Posted on Nov 12, 2019 9:42 AM

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Question marked as Top-ranking reply

Posted on Nov 12, 2019 9:46 AM

If you still have problems,

iTunes and App Stores support --> https://support.apple.com/en-euro/itunes-contact


or:

Contact - Official Apple Support --> https://support.apple.com/contact


or:

Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232

1 reply
Question marked as Top-ranking reply

Nov 12, 2019 9:46 AM in response to Stasya421

If you still have problems,

iTunes and App Stores support --> https://support.apple.com/en-euro/itunes-contact


or:

Contact - Official Apple Support --> https://support.apple.com/contact


or:

Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232

Return money from the app

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