Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Disabled iPad connected to computer

How to undisable iPad without erasing everything on it that has not been backed up

iPad Air, iOS 10

Posted on Nov 12, 2019 9:43 AM

Reply
Question marked as Best reply

Posted on Nov 12, 2019 9:47 AM

You cannot.


Read this Apple Support document about what to do "If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled". Click here --> http://support.apple.com/HT204306


You will have to erase the device and set it up again. You can restore from a computer or an iCloud backup.


Restore your iPhone, iPad, or iPod touch from a backup - https://support.apple.com/HT204184

1 reply
Question marked as Best reply

Nov 12, 2019 9:47 AM in response to DanIShaw

You cannot.


Read this Apple Support document about what to do "If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled". Click here --> http://support.apple.com/HT204306


You will have to erase the device and set it up again. You can restore from a computer or an iCloud backup.


Restore your iPhone, iPad, or iPod touch from a backup - https://support.apple.com/HT204184

Disabled iPad connected to computer

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.