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iPhone 7 problem with emails

My email on my iPhone 7 goes to trash bin and not inbox. Please help

iPhone 7

Posted on Nov 12, 2019 9:54 AM

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Question marked as Best reply

Posted on Nov 12, 2019 10:05 AM

It seems that the filters are not set up correctly, is the issue related to iCloud Mail or 3rd party mail provider?


Have you checked this Article:


Set up rules to filter email in Mail on iCloud.com

https://support.apple.com/en-ie/guide/icloud/mm6b1a3f8a/icloud


If the issue is related to a 3rd party mail provider I will suggest to refer to the official web page or to contact their support to investigate about the issue.


Kind Regards


2 replies
Question marked as Best reply

Nov 12, 2019 10:05 AM in response to SOSAfrica

It seems that the filters are not set up correctly, is the issue related to iCloud Mail or 3rd party mail provider?


Have you checked this Article:


Set up rules to filter email in Mail on iCloud.com

https://support.apple.com/en-ie/guide/icloud/mm6b1a3f8a/icloud


If the issue is related to a 3rd party mail provider I will suggest to refer to the official web page or to contact their support to investigate about the issue.


Kind Regards


iPhone 7 problem with emails

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