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disabled device

How do I get back into my device after I have logged into Itunes like it says??

Posted on Nov 12, 2019 10:39 AM

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Posted on Nov 12, 2019 11:21 AM

Is the device disabled or your iTunes account is disabled?


Passcode - If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled


 Apple ID disabled - Your account has been disabled in the App Store and iTunes


Contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  


iTunes Support


iTunes Support – world wide

1 reply
Question marked as Best reply

Nov 12, 2019 11:21 AM in response to Denim314

Is the device disabled or your iTunes account is disabled?


Passcode - If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled


 Apple ID disabled - Your account has been disabled in the App Store and iTunes


Contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  


iTunes Support


iTunes Support – world wide

disabled device

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