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User profile for user: weissha
weissha Author
User level: Level 1
16 points

Airpod pro’s not being detected by pc for pairing.

My AirPod pros are not being detected by my PC for pairing (Windows 10). They connect to both my iPhones, my iPad, and my Mac laptop without a problem. The Airpod pros have the latest firmware and I have reset them just to make sure this is not the problem. My AirPod 1’s have no trouble being paired with the PC. How do I fix that?

Posted on Nov 12, 2019 11:25 AM

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User profile for user: DanielleM182
DanielleM182
User level: Community Specialist

Posted on Nov 15, 2019 2:26 PM

Hey weissha,


Thank you for using Apple Support Communities!


I understand from your post that you're unable to connect your AirPods Pro's to your Windows PC. I'd be happy to help out.

I'd start with these steps here:


Set up AirPods with your Mac and other Bluetooth devices

"Use AirPods with a non-Apple device

You can use AirPods as a Bluetooth headset with a non-Apple device. You can't use Siri, but you can listen and talk. To set up your AirPods with an Android phone or other non-Apple device,3 follow these steps:

  1. On your non-Apple device, go to the settings for Bluetooth and make sure that Bluetooth is on.4 If you have an Android device, go to Settings > Connections > Bluetooth.
  2. With your AirPods in the charging case, open the lid.
  3. Press and hold the setup button on the back of the case until you see the status light flash white.
  4. When your AirPods appear in the list of Bluetooth devices, select them."


Cheers!

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User profile for user: DanielleM182
DanielleM182
User level: Community Specialist

Nov 15, 2019 2:26 PM in response to weissha

Hey weissha,


Thank you for using Apple Support Communities!


I understand from your post that you're unable to connect your AirPods Pro's to your Windows PC. I'd be happy to help out.

I'd start with these steps here:


Set up AirPods with your Mac and other Bluetooth devices

"Use AirPods with a non-Apple device

You can use AirPods as a Bluetooth headset with a non-Apple device. You can't use Siri, but you can listen and talk. To set up your AirPods with an Android phone or other non-Apple device,3 follow these steps:

  1. On your non-Apple device, go to the settings for Bluetooth and make sure that Bluetooth is on.4 If you have an Android device, go to Settings > Connections > Bluetooth.
  2. With your AirPods in the charging case, open the lid.
  3. Press and hold the setup button on the back of the case until you see the status light flash white.
  4. When your AirPods appear in the list of Bluetooth devices, select them."


Cheers!

Reply

Airpod pro’s not being detected by pc for pairing.

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