I have a brand new iMac 27" and the keyboard functions as it should, however, the CAP{S LOCK key LIGHT never comes on when I try to put the keyboard in CAPS LOCK mode. Functionall, there are no problems, but I would like to be able to glance at the

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I have a brand new iMac 27" and the keyboard functions as it should, however, the CAP{S LOCK key LIGHT never comes on when I try to put the keyboard in CAPS LOCK mode. Functionall, there are no problems, but I would like to be able to glance at the

I have a brand new iMac 27" and the keyboard functions as it should, however, the CAP{S LOCK key LIGHT never comes on when I try to put the keyboard in CAPS LOCK mode. Functionally, there are no problems, but I would like to be able to glance at the Caps Lock key Light to know the lock is on or off. Is this problem widespread. Do I need to have the keyboard replaced?

Posted on Nov 12, 2019 10:23 PM

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Answer 1

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K Shaffer

Level 8

35,314 points

Nov 13, 2019 12:55 AM in response to Stormy LC

You could take the keyboard to an Apple store or official reseller and have them test or check it;

depending on the distances involved. If the keyboard checks out, then the computer needs to be

inspected and likely replaced under warranty should the defect be in one of its ports.

Some items on the logic board may be affected by use of SMC reset instructions. These have more

than one thing to try & do and vary across certain hardware designs. Otherwise you have warranty.

• How to reset the System Management Controller (SMC) on your Mac - Apple Support

https://support.apple.com/en-us/HT201295

• Apple - Find Locations:

https://locate.apple.com/

• Genius Bar Reservation and Apple Support Options - Apple

https://www.apple.com/retail/geniusbar/

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Answer 2

Stormy LC Author

Level 1

17 points

Nov 13, 2019 8:58 AM in response to K Shaffer

I decided to check the battery level of charge in the new rechargeable keyboard. It was 70%. I used the lightning to USB connecter and charged the keyboard. After 5 minutes I was pleasantly surprised to see the cals lock light come on when I pushed the key. I removed the lightning to USB cable and all has been functioning perfectly since. The solution was simply a slight recharge of the brand new iMac keyboard rechargeable battery.

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Answer 3

Nov 13, 2019 5:25 AM in response to Stormy LC

Take your new iMac's proof of purchase along with you to the Apple Store when you take that keyboard to them.

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Answer 4

K Shaffer

Level 8

35,314 points

Nov 13, 2019 10:08 AM in response to Stormy LC

Good news, there..! 😊⛵️

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I have a brand new iMac 27" and the keyboard functions as it should, however, the CAP{S LOCK key LIGHT never comes on when I try to put the keyboard in CAPS LOCK mode. Functionall, there are no problems, but I would like to be able to glance at the

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