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The message says “your purchase could not be completed. Contact iTunes Store support to complete this transaction” what do I do please?

The message says “your purchase could not be completed. Contact iTunes Store Support to complete this transaction” what should I do please?

Posted on Nov 13, 2019 9:00 AM

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Posted on Nov 13, 2019 9:16 AM

As the message says, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  


iTunes Support


iTunes Support – world wide



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The message says “your purchase could not be completed. Contact iTunes Store support to complete this transaction” what do I do please?

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