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Level 1

4 points

Apple Pay not working - NFC problem?

Hi there! I have been using my iPhone to pay contactless for over the half a year. 2 months ago, I had to send my iPhone to the service center (with audio problems) and since that time, I can't pay contactless using my iPhone :( I've tried restarting the phone, adding the cards repeatedly, factory reset but nothing changed.

When I need to pay at checkout through terminal, it can't even register that I put my iPhone next to it.

Do anybody knows what may be the problem?

Thank you in advance,

Giacobbeem

iPhone X, iOS 13

Posted on Nov 13, 2019 10:08 AM

Best reply

askbarnabas

Level 10

103,577 points

Posted on Nov 15, 2019 4:25 AM

We cannot troubleshoot NFC issues here. You have to make an appointment with the nearest Apple Store Genius Bar for an evaluation.

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Apple Pay not working - NFC problem?

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