You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

asheley16 Author

Level 1

4 points

Apple Watch stuck at green/red snake

My Apple Watch is stuck at the red snake. No amount of charging works. Factory reset also not working. I’ve checked the cable and its fine. Please help

Apple Watch Series 4, watchOS 6

Posted on Nov 13, 2019 12:47 PM

Top-ranking reply

julieda

Level 7

32,030 points

Posted on Nov 13, 2019 12:56 PM

Reset your Watch by pressing in the crown and side button (Together) until you see the Apple logo, then release both.

View in context

Apple Watch stuck at green/red snake

Similar questions