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Level 1

12 points

XR touchscreen unresponsive

screen is unresponsive, tried to soft restart, but screen will not allow me to slide off

Posted on Nov 13, 2019 2:00 PM

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Level 10

193,680 points

Posted on Nov 13, 2019 2:20 PM

Click here If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support and follow steps in the link.

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Top-ranking reply

Level 10

193,680 points

Nov 13, 2019 2:20 PM in response to RTR73

Click here If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support and follow steps in the link.

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XR touchscreen unresponsive

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