I am trying to redeem an iTunes gift card, but when I enter the (correct) password, I get an error message indicating "an unidentified error has occurred" and to try again later. I have tried on three separate days, with no luck.
How can I redeem the card or best reach an Apple support person to help me redeem it?
Thanks for your assistance.
If you can't redeem your App Store & iTunes Gift Card, Apple Music Gift Card, or content code - http://support.apple.com/HT201195
iTunes and App Stores support --> https://support.apple.com/en-euro/itunes-contact
or:
Contact - Official Apple Support --> https://support.apple.com/contact
or:
Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232
If you can't redeem your App Store & iTunes Gift Card, Apple Music Gift Card, or content code - http://support.apple.com/HT201195
iTunes and App Stores support --> https://support.apple.com/en-euro/itunes-contact
or:
Contact - Official Apple Support --> https://support.apple.com/contact
or:
Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232
Thank you for the phone number. The iTunes rep was able to help!!
Receive error message when trying to REDEEM an iTunes gift card
