You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
iphone XR is not responding. Screen is completely black. Tried force restart, still nothing. Phone was 50% charged when this happened.
iPhone XR
Hi deidrefromaiea,
Thanks for posting your question. I'm happy to help out with your iPhone XR that seems to be unresponsive.
If it's not responding after a force restart, your next best bet is to try the steps under the "If your device turns on but gets stuck during start up" section of this link: If your iPhone, iPad, or iPod touch won't turn on or is frozen
If you're not able to put your device into recovery mode or if the issue persists after, I recommend that you Contact Apple Support next. Take care.
iPhone XR doesn’t not respond to anything (not even a force restart.) screen is completely black. Have it on charger over 2 hours. Tried different cables, but still nothing. iPhone was approximately 50% charged when this happened.
