Newsroom Update

Tap to Pay on iPhone is now available in Canada. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Iphone is frozen

My iPhone X is frozen on the apple screen. It will turn black for about five seconds and then go right back to the apple logo screen and has been doing this for over an hour. Please tell me how to fix this.

iPhone X

Posted on Nov 15, 2019 1:31 PM

Reply
Question marked as Best reply

Posted on Nov 15, 2019 1:45 PM

You can start troubleshooting here, If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support and if that does not work, make a Genius Bar appointment at the nearest Apple Store for Apple to examine the device.

1 reply

Iphone is frozen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.