Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Connections to the server “p58-imap.mail.me.com” on the default ports timed out.

Connections to the server “p58-imap.mail.me.com” on the default ports timed out. I have removed iCloud account and all associated files, tried to install it again, and keep receiving the same message error.

MacBook Pro Retina

Posted on Nov 15, 2019 4:20 PM

Reply
2 replies

Nov 16, 2019 12:36 PM in response to Utana Wohali

Are you running any anti - virus programs? Using a VPN?


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account 


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin


Etrecheck – System Information


Web site version if required.  https://etrecheck.com



Nov 15, 2019 11:24 PM in response to Utana Wohali

Did you deleted iCloud mail account from system preferences > internet accounts only or deleted the other mail account ( like gmail account ) .

Some queries - what is the version of your Mac , the Apple ID account is created with secondary authentication account ( in which three answers for security questions , date of birth , rescue mail address is added ) or the account is associated with two factor authentication .

The Apple ID that you deleted is what ( a ) example1@icloud.com

Have you set up iCloud Keychain , do you know the six digit iCloud verification code , your correct apple id and password ( that you deleted ) , do you use any VPN services , any anti virus , cleaners / softwares , unknown apps in Mac ?And which associated files are deleted from system library or user library and from which folders and where are they have you emptied the trash and why were they deleted ?

Connections to the server “p58-imap.mail.me.com” on the default ports timed out.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.