The charger with a computer

It still isn't working and I tried the steps

iPhone XR

Posted on Nov 15, 2019 7:41 PM

Reply
1 reply

Nov 18, 2019 5:21 PM in response to Wendy_llamas_30

Hi Wendy_llamas_30!


I see that your iPhone is stuck on the restore screen, and I'm happy to help. You mentioned having tried steps, were you able to try the steps in this article?


If you see the Restore screen on your iPhone, iPad, or iPod touch


If so, please try the suggestions here:


If you see an error when you update or restore your iPhone, iPad, or iPod


If you're seeing any specific error messages while trying to restore, please let us know exactly what they say.


Cheers!

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The charger with a computer

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