I purchased the whole season on my Apple TV and everything has been working fine until recently. The latest episode won’t appear and the airing date was three days ago. There has to be something wrong...
it shows up on my iPhone but not on Apple TV
They showed up this evening. I had the same thing, that it said I had to pay for it. So I clicked buy and then it said that I already had purchased it and gave me the option to download. So you won't get double billed. I had the same issue with another TV show as well (Victoria).
They showed up this evening. I had the same thing, that it said I had to pay for it. So I clicked buy and then it said that I already had purchased it and gave me the option to download. So you won't get double billed. I had the same issue with another TV show as well (Victoria).
I too am waiting. I spent over an hour on the phone two days ago to find out what was going on. According to the Apple representative, CBS still hasn't released these episodes in Canada. No reason was given, nor any indication of when they will be released.
Zero communication.
I have sent two requests to Apple about this. They have not acknowledged either request as to why the episode doesn't appear. Not even an acknowledgement that the support request has been sent in, which most trouble ticket systems do. My guess is that it may have to do with the controversy surrounding the content of the episode, but if that is the case, they should have published a statement to that effect.
Also, it is showing as available via the app on my phone. If I pay for it again.
So if it is available to purchase as an individual episode, why is it not available AS PART OF THE SEASON APPLE ALREADY TOOK MY MONEY FOR?
Same issue and pretty annoyed. When you pay for a subscription to a whole season, it’s not too much to ask that the episodes be uploaded in a timely manner.
I've now sent four support requests to Apple on this as the Nov 20 episode is also not available.
Latest episode of survivor won’t appear
