Shared contact wont open

someone shared a contact infor through iMessage with me a while back. I went back and found the message and tried to open it. The shared contact file won’t open. Anyone can help with this ? I’m avoiding to ask the infor again. Tks in advance.

iPhone XS, iOS 13

Posted on Nov 16, 2019 2:25 PM

Reply
1 reply

Nov 19, 2019 11:22 AM in response to horng-mian

Hello horng-mian,


Welcome to Apple Support Communities! I understand you can't open a contact that was shared through iMessage. I'm happy to assist you in any way possible.


Let's close the Messages app and restart the iPhone:

How to force an app to close on your iPhone, iPad, or iPod touch 

Restart your iPhone, iPad, or iPod touch 

Try opening the contact information again. If it still won't open, you may need to request the contact information again.



Best Regards.

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Shared contact wont open

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