You can make a difference in the Apple Support Community!

When you sign up with your Apple ID, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

iOS 18 is now available

Customize your iPhone in more ways than ever, stay connected with friends and family, and relive your favorite moments. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Repeating ask for trust this computer on the same computer

I keep having to trust my computer over and over again on the same computer. It doesen't seem to recognize that it's the same computer even 5 minutes later.

iPhone XS Max, iOS 13

Posted on Nov 16, 2019 2:11 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 19, 2019 11:17 AM

Hey there Aeagles,


Thanks for reaching out to Apple Support Communities. I understand you’re repeatedly getting an alert from your iPhone to trust your computer, even after trusting. I’ll be happy to help with this.


Disconnect your iPhone from the computer and restart both devices:


Restart your iPhone, iPad, or iPod touch


Connect your iPhone and computer using a different USB port and cable if possible. Trust the computer if prompted again and see if this helps.


Are you using a Personal Hotspot with your computer and iPhone? If so, turn the Personal Hotspot off and see if the issue continues.


If that doesn’t resolve this, go through the steps under ‘Get help’ from this article:


About the 'Trust This Computer' alert on your iPhone, iPad, or iPod touch


Let me know if this works.

4 replies
Question marked as Top-ranking reply

Nov 19, 2019 11:17 AM in response to Aeagles

Hey there Aeagles,


Thanks for reaching out to Apple Support Communities. I understand you’re repeatedly getting an alert from your iPhone to trust your computer, even after trusting. I’ll be happy to help with this.


Disconnect your iPhone from the computer and restart both devices:


Restart your iPhone, iPad, or iPod touch


Connect your iPhone and computer using a different USB port and cable if possible. Trust the computer if prompted again and see if this helps.


Are you using a Personal Hotspot with your computer and iPhone? If so, turn the Personal Hotspot off and see if the issue continues.


If that doesn’t resolve this, go through the steps under ‘Get help’ from this article:


About the 'Trust This Computer' alert on your iPhone, iPad, or iPod touch


Let me know if this works.

Repeating ask for trust this computer on the same computer

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.