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Catalina, Preferences pane freezes

Just installed Catalina, catastrophe ... but one must move with the times. But, the Preferences pane freezes, and cannot be shifted . .. any solutions?

MacBook Air 11", macOS 10.15

Posted on Nov 16, 2019 2:29 PM

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Nov 16, 2019 2:35 PM in response to Whinstone

You have a bad installation, probably, over a bad prior system.


A Troubleshooting Procedure that may Fix Problems with macOS El Capitan or Later


You should try each, one at a time, then test to see if the problem is fixed before going on to the next.


    Be sure to backup your files before proceeding if possible.


  1. Shutdown the computer, wait 30 seconds, restart the computer.
  2. Disconnect all third-party peripherals.
  3. Resetting your Mac's PRAM and NVRAM
  4. Reset the System Management Controller (SMC)
  5. Reset your Startup Disk and Sound preferences, if needed.
  6. Test in safe mode to see if the problem persists, then restart normally. Use safe mode to isolate issues with your Mac and Playing Safe - what does Safe mode do?
  7. Use Apple Hardware Test to see if there is any hardware malfunction.
  8. Repair the disk by booting from the Recovery HD. Immediately after the chime hold down the Command and R keys until the Utility Menu appears. Choose Disk Utility and click on the Continue button. Select the indented (usually, Macintosh HD) volume entry from the side list.  Click on the First Aid button in the toolbar. Wait for the Done button to appear. Quit Disk Utility and return to the Utility Menu. Restart the computer from the Apple Menu.
  9. Repair permissions on the Home folderResolve issues caused by changing the permissions of items in your home folder.
  10. Create a New User Account Open Users & Groups preferences. Click on the lock icon and enter your Admin password when prompted. On the left under Current User click on the Add [+] button under Login Options. Setup a new Admin user account. Upon completion log out of your current account then log into the new account. If your problems cease, then consider switching to the new account and transferring your files to it - Transferring files from one User Account to another.
  11. Reinstall OS X by booting from the Recovery HD using the Command and R keys. When the Utility Menu appears select Reinstall OS X then click on the Continue button.
  12. Erase and Install OS X Restart the computer. Immediately after the chime hold down the Command and R keys until the Apple logo appears. When the Utility Menu appears:


     1. Select Disk Utility from the Utility Menu and click on the Continue button.

     2. When Disk Utility loads select the drive (out-dented entry) from the Device list.

     3. Click on the Erase icon in Disk Utility's toolbar. A panel will drop down.

     4. Set the Format type to APFS (for SSDs only) or Mac OS Extended (Journaled.)

     5. Click on the Apply button, then wait for the Done button to activate and click on it.

     6. Quit Disk Utility and return to the Utility Menu.

     7. Select Reinstall OS X and click on the Continue button.


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Nov 16, 2019 2:47 PM in response to Whinstone

freezes for how long? catalina settings pane takes longer to open especially the 1st time opened after upgrade.


Try logging in a a new (ie guest) user. Often upgrade issues are all about the user settings in ~/Library (in HOME). When they become corrupted with (hacks from 3rd parties) they interfere with upgrades.


I've run iMac and iPhone several years several upgrades without ever a non-trivial upgrade problem.


Are you installing 3rd party apps and giving them "administrative permission"? If so: don't. Be sure to close all apps and even remove 3rd party software before upgrade. Better yet don't use them: some might be competitors of Apple who are actively attempting to cause you to loose time money and patience. Get your apps on App Store excepting major apps (ie, from a trusted source like Adobe who are known to work closely with apple and resolve issues).


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Nov 16, 2019 2:35 PM in response to Kappy

Continued from above:


14. If none of the above helps then see How to Downgrade macOS High Sierra and macOS Reversion- 

      How to Downgrade from High Sierra.

15. If you get here without success then it's time to make an appointment at the Apple Genius Bar for 

      service. If you need to find an Apple Store - Find a Store - Apple.

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Catalina, Preferences pane freezes

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