Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Activation

My iPhone bring failed to activate screen and shutdown option at the bottom after I reseted it immediately after upgrading to iOS 13 because it would bring service on the network and said it required an update to do so

Posted on Nov 17, 2019 3:23 AM

Reply
1 reply

Nov 19, 2019 2:41 PM in response to hakim289

Hey there hakim289,


Thanks for reaching out to Apple Support Communities. I understand you’re running into some activation issues after updating to iOS 13. I’ll be happy to help.


Go through the steps in this link for info on why this could be happening and what to do to resolve this:


If you can't activate your iPhone


Let me know if that helps.

Activation

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.