You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

content unavailable in Apple TV app message

I have an Apple TV 4 device. On it I have the Apple TV app. I have a subscription to allow tv+. My internet is fine as currently I can watch content on Netflix, Disney+, Crave, global, etc. But I can’t access anything in the Apple TV app on my Apple TV box because it says 'content unavailable'. The app works fine on my iPhone and iPad. How do I fix it on my Apple TV box?

Apple TV 4, tvOS 12

Posted on Nov 17, 2019 10:54 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 26, 2019 5:29 AM

Same here so I called Apple support. For some reason some Apple TV accounts get knocked off the Apple server. All you have to do is remove and re-add your user account. Settings, Users & Accounts, select your account, Remove User from Apple TV. Then re-add yourself and try the Apple TV app.

Monique 😊

7 replies

content unavailable in Apple TV app message

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.