I have an Apple ID that is tied to a defunct email address

I have an apple id that is tied to a defunct email address. I can get as far as changing the password but apple then wants to verify its me by sending me an email to that defunct email address. Frustrating




[Re-Titled by Moderator]

Windows, Windows 6

Posted on Nov 17, 2019 4:23 PM

Reply
3 replies

Nov 17, 2019 7:45 PM in response to slatchley

Can you do a name change on the defunct account so it becomes a working account?


If necessary, contact Apple ID Support.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option. 


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  



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I have an Apple ID that is tied to a defunct email address

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