iCloud video link

I tried to send a single video to a friend using the iCloud link but it won’t load on my phone it just continues to say uploading a video.

It won’t load on her phone either she gets a message saying waiting for a video.

Any suggestions?

iPhone XS Max, iOS 13

Posted on Nov 17, 2019 6:23 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 20, 2019 12:41 PM

Hi Hantully,


Thank you for using the Apple Support Communities! I understand you are running into an issue when it comes to sharing photo media via your iCloud link. I'd like to help out.


Send photos on your iPhone or iPad with Messages - Apple Support. I would like you to connect to a different network (Wi-Fi vs. cellular, or multiple Wi-Fi networks) and then try sending your iCloud link again. Also, have your friend test opening the link from different networks once received. Test sharing different types of content, photo vs. video, to see if all fail, or just certain content.


Keep me posted.



Regards.

1 reply
Question marked as Top-ranking reply

Nov 20, 2019 12:41 PM in response to Hantully

Hi Hantully,


Thank you for using the Apple Support Communities! I understand you are running into an issue when it comes to sharing photo media via your iCloud link. I'd like to help out.


Send photos on your iPhone or iPad with Messages - Apple Support. I would like you to connect to a different network (Wi-Fi vs. cellular, or multiple Wi-Fi networks) and then try sending your iCloud link again. Also, have your friend test opening the link from different networks once received. Test sharing different types of content, photo vs. video, to see if all fail, or just certain content.


Keep me posted.



Regards.

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iCloud video link

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