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TheMacComp Author

Level 1

4 points

Command Key and Zero Key does not work - Mac

Afternoon. Assistance would be greatly appreciated. The Zero Key and the Command Key is not working. I tried more than One keyboard but it is the same on this one computer. Thanks.

Posted on Nov 18, 2019 11:01 AM

Top-ranking reply

rkaufmann87

Level 10

143,694 points

Posted on Nov 18, 2019 11:04 AM

Please reset the SMC 2-3 times back to back with no external peripherals connected and then retest. If this does not fix the problem, try with a USB keyboard (any will work) and see if the problem re-occurs. If it does not, that may mean a broken keyboard.

Directions for a SMC reset are in https://support.apple.com/en-us/HT201295

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Command Key and Zero Key does not work - Mac

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