Bought Iphone 11 pro From Dubai airport

Hi, I bought iPhone 11 pro from dubai airport and later realised that it might not have FaceTime as I was in a rush and didn't ask the guy specifically for the iPhone with FaceTime. I have not opened the box yet. Is there any way I can check if this phone has FaceTime or not.

Thanks.


iPhone 11 Pro

Posted on Nov 18, 2019 2:44 PM

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Question marked as Top-ranking reply

Posted on Nov 18, 2019 2:54 PM

it does not have facetime. If the serial or model number behind the box has AE in it.


read here If you can't make a FaceTime call on your iPhone, iPad, or iPod touch - Apple Support

8 replies

Nov 18, 2019 3:38 PM in response to y_p_w

It would be the model number in Settings > General > Model Number, which is different than the "A" model number. It's kind of confusing.


The settings aren't accessible without opening the box, but the model number should be on the outside of it.


For instance, my iPhone 7 Gold 32 GB is MB8J2LL/A. M means it's a new retail device. B8J2 is the model identifier for the device/color/capacity. LL (I looked it up and it should be AB in your case for Egypt, Jordan, Saudi Arabia, and United Arab Emirates) is for the US and Canada region code. A means revision A (there's rarely a revision B).


It should be AH for Egyptian and Jordanian units, and AE for UAE ones. For Saudi models, it depends on the age.


(176253)

Nov 18, 2019 3:35 PM in response to Adiljawed35

Adiljawed35 wrote:
Thanks for your reply, model number in A2160. And serial number doesn't have AE in it.


It would be the model number in Settings > General > Model Number, which is different than the "A" model number. It's kind of confusing.


For instance, my iPhone 7 Gold 32 GB is MB8J2LL/A. M means it's a new retail device. B8J2 is the model identifier for the device/color/capacity. LL (I looked it up and it should be AB in your case for Egypt, Jordan, Saudi Arabia, and United Arab Emirates) is for the US and Canada region code. A means revision A (there's rarely a revision B).


The four countries in the AB code don't have FaceTime.

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Bought Iphone 11 pro From Dubai airport

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