Level 1

8 points

FaceTime is not on my iPhone 6s Plus.

When I search it in the App Store it says ‘this app requires specific features not available on this device’. I’ve also gone to restrictions and FaceTime is not in settings anywhere to be found. I was wondering why this is happening and how to fix it?

Posted on Nov 18, 2019 3:42 PM

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4 replies

Level 10

264,430 points

Nov 18, 2019 3:45 PM in response to Amy_247

Where was the phone purchased?

Where are you attempting to use it?

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Level 10

264,430 points

Nov 19, 2019 7:14 PM in response to Amy_247

Please verify the model number at: Settings - General - About - Model = ???

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Level 10

685,221 points

Nov 18, 2019 5:25 PM in response to Amy_247

See the first paragraph.

FaceTime - Find or restore a missing app

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Level 1

8 points

Nov 19, 2019 7:12 PM in response to stedman1

Canada and canada

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FaceTime is not on my iPhone 6s Plus.

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