New 16" MBP does NOT come with a power cord!!

Question

Level 1

99 points

New 16" MBP does NOT come with a power cord!!

I just paid nearly 3 grand for the latest 16" MacBook Pro and was incensed to find out it didn't come with the usual power extension cord that can be plugged into the power brick. I can't connect it to an outlet at my desk because:

The brick won't fit into the recessed outlet I have access to.
The outlet is too far away and I need the extension cord.

I'm utterly dumbfounded this has been left out! Somebody needs to find the marketing person at Apple who thought he'd do the company proud by doing this inexcusable and customer insulting thing! On the off-chance that this was Apple trying to save the environment (or whatever), they should, at the very least, make one available for free to anybody who wants one and can prove they just purchased a new laptop.

MacBook Pro with Touch Bar

Posted on Nov 18, 2019 6:17 PM

Reply

Answer 1

FoxFifth

Level 10

475,455 points

Nov 18, 2019 6:56 PM in response to Mick_M

Two more ideas you probably don't want to hear:

1) Don't tell anyone at work.

2) The $19 includes free shipping from https://www.apple.com/shop/product/MK122LL/A/power-adapter-extension-cable?fnode=8b

Reply

Answer 2

FoxFifth

Level 10

475,455 points

Nov 18, 2019 6:25 PM in response to Mick_M

This won't help but that isn't anything new. They weren't shipped with the 2016 MacBook Pros either. Also not what you want to hear but, if you aren't already aware, you can increase the nearly 3 grand by another $19: https://www.apple.com/shop/product/MK122LL/A/power-adapter-extension-cable?fnode=8b

Reply

Answer 3

leroydouglas

Level 10

200,322 points

Nov 18, 2019 6:34 PM in response to Mick_M

It appears to be universal if you have the old ground ext cord.

Power Adapter Extension Cable - Apple

Reply

Answer 4

Mick_M Author

Level 1

99 points

Nov 18, 2019 6:42 PM in response to FoxFifth

Thanks - I guess I never took notice of any new MacBook Pro sold since 2015 because I couldn't tolerate that butterfly keyboard. I'm just so ticked I have to resort to driving almost 20 miles each way to an Apple Store and shell out another $20 just so I can have the privilege of actually using the most expensive laptop on the planet! This is not about the money, it's the principle.

Sigh, EVERYBODY at work is going to gleefully relish rubbing my nose in it when I tell them what I have to do now after having done handstands to justify the purchase of this thing :-(.

Reply

Answer 5

Tesserax

Level 10

158,592 points

Nov 18, 2019 7:29 PM in response to Mick_M

To not let your concerns about the power cord go to waste, I suggest that you let Apple know directly by going to this site:

Product Feedback - Apple

Reply

Answer 6

Mick_M Author

Level 1

99 points

Nov 18, 2019 7:20 PM in response to FoxFifth

Thanks - I didn't know the power cord already came with shipping already included in the price so that's how I'll buy it then.

Regarding item 1, as embarrassing as it'll be for me, I will tell them. It'll only be a tiny drop in the bucket, but it'll add to the groundswell of resentment so many people have for a hugely profitable company like Apple when they treat their customers this way. This is the 17th Apple laptop I've purchased in my lifetime and this act of pettiness crossed the line with me.

I know this thread is kind of useless and unhelpful to people trying to get their problems solved. Sorry for venting. I expect a moderator will just silently delete this whole thing before too long.

Reply

New 16" MBP does NOT come with a power cord!!

Similar questions