Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I know the passcode, but the device is showing disabled after a school staff member entered the wrong code repeatedly. Once disabled is there a way to enter th

is there a way to enter the correct passcode after the iPad is showing “disabled”? I know the passcode. A staff member at our school repeatedly entered the wrong code and caused it to lock.

iPad, iOS 11

Posted on Nov 18, 2019 7:42 PM

Reply
Question marked as Best reply

Posted on Nov 18, 2019 7:54 PM

Read this Apple Support document about what to do "If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled". Click here --> http://support.apple.com/HT204306


You will have to erase the device and set it up again. You can restore from a backup on a computer or iCloud.


Restore your iPhone, iPad, or iPod touch from a backup - https://support.apple.com/HT204184

1 reply
Question marked as Best reply

Nov 18, 2019 7:54 PM in response to 2amused

Read this Apple Support document about what to do "If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled". Click here --> http://support.apple.com/HT204306


You will have to erase the device and set it up again. You can restore from a backup on a computer or iCloud.


Restore your iPhone, iPad, or iPod touch from a backup - https://support.apple.com/HT204184

I know the passcode, but the device is showing disabled after a school staff member entered the wrong code repeatedly. Once disabled is there a way to enter th

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.