iPhone 11 Pro Screen black crush / smudging

When I am on dark theme and the brightness is turned down below 25% I notice that there is an issue with my display. As I scroll the screen is displaying pure black items among non black items (such as the dividers in the Settings app) those black items become smudged during scrolling and show some ghosting. Apparently this effect is called "black crush". Does anyone else experience this? Should I take my phone back to the Apple store?

Posted on Nov 19, 2019 5:52 AM

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Posted on Nov 19, 2019 6:03 AM

We can not diagnose that kind of issue remotely, sorry.

Try a forced restart of your device:--> Force restart iPhone – Apple Support

If the issue still persists, then yes, have it inspected at an Apple Store or Authorized service provider among the following list:--> Apple – Location Selector

Regards

Giulio

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Question marked as ⚠️ Top-ranking reply

Nov 19, 2019 6:03 AM in response to h77ps

We can not diagnose that kind of issue remotely, sorry.

Try a forced restart of your device:--> Force restart iPhone – Apple Support

If the issue still persists, then yes, have it inspected at an Apple Store or Authorized service provider among the following list:--> Apple – Location Selector

Regards

Giulio

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iPhone 11 Pro Screen black crush / smudging

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