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Apple ID help

I changed my Apple ID on my iPhone plus, but my old ID still shows on my phone. How do I change that?

iPhone 7 Plus, iOS 13

Posted on Nov 19, 2019 11:52 AM

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3 replies

Nov 19, 2019 12:53 PM in response to czmiller

Try contacting Apple ID Support.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option. 


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  




If necessary, if you are the original owner, take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store.


Genius Bar Reservation US


or contact Apple ID Support. They will need to see the original purchase receipt/paperwork also.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat         


Apple Support using Twitter


Or fill out and submit this form.

Apple ID help

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