Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

update 10.15.1

I have tried at least 10 times to install this update, it looks like it is updating and then when it restarts, update is still there. Anyone else having challenges?

MacBook Pro 15", OS X 10.11

Posted on Nov 19, 2019 11:40 AM

Reply
Question marked as Best reply

Posted on Nov 19, 2019 12:39 PM

Hi cinda k,


Have you tied booting into Safe mode and trying the update this way?


Reboot your Mac and hold down he shift key and release the key when you see the login window. It will also say Safe boot in the upper right corner of the menu bar.


Login and try the update via software update this way.


Another thing you can try is to download the update to 10.15.1 manually and see if it works but try the safe boot first.


I hope this helps.

1 reply
Question marked as Best reply

Nov 19, 2019 12:39 PM in response to cinda k.

Hi cinda k,


Have you tied booting into Safe mode and trying the update this way?


Reboot your Mac and hold down he shift key and release the key when you see the login window. It will also say Safe boot in the upper right corner of the menu bar.


Login and try the update via software update this way.


Another thing you can try is to download the update to 10.15.1 manually and see if it works but try the safe boot first.


I hope this helps.

update 10.15.1

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.