iPhone Delivery to PO Box?

I know Apple doesn't ship to PO boxes but they accepted my iPhone order with a PO box address and "delivered" it - but my phone isn't in the box. Where would Apple have delivered my phone if not in the box? What/who do I contact to find my phone?

iPhone 11 Pro Max

Posted on Nov 19, 2019 5:20 PM

Similar questions

Where is my IPhone 11 I purchased a new IPhone 11 about 2 weeks ago and it came the next day. It turned out to be defective so I called Apple Support and they said they would send me out a new one that I should receive the next day. It has been a long time and I still haven’t received my new phone. Can you please check on this for me. thank you!! Shirley G. [Personal Information Edited by Moderator]
423 1
Can someone else pick up my iPhone from the Apple Store for me? Please let me know how to contact apple support on a chat, I'd like to ask them how can someone else pick up the phone that I will order online, is the invoice email enough? I am not in the US personally but I would want my friend to pick it up for me and bring it. I am not ordering it with a delivery just a store pick up so I need to know what proof is needed for my friend to pick it up because the phone will be ordered with my name. Looking forward to your answers, thanks! [Re-Titled by Moderator]
16029 2
Where do I ship my trade-in iPhone? The return packaging for my old iPhone does not include a shipping label. To what address do I send the old iPhone?
1207 1

1 reply

Allan Jones

Level 9

78,650 points

Nov 19, 2019 6:01 PM in response to paincreatesfame

You are not addressing Apple here. We are other end users and we have not way to track the order. I would start by contacting the shipping carrier.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone Delivery to PO Box?

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up